But just know you run the risk of having hours of your work lost with no way to get it back. So if you are willing to take a gamble on this product, go right ahead and ignore my Internet marketing tip.
This issue has clearly been around for over a year based on other users feedback. Camtasia Review ConclusionĪs you can blatantly see Camtasia is still “working on the issue”. He did as directed, but unfortunately for him, his answer has led to this Camtasia Review. The customer support representative wasn’t to blame at all. I opened a support ticket explaining my situation. Since this issue appeared to be over a year old and it was “being worked on” I thought I could find a resolution. My Experience With TechSmith Customer Service However, some of the support ticket threads date back over a year and they are still not resolved. Now, if this was a new issue that just surface I would understand. They did say issues of this sort would be “escaladed” and provided a link which didn’t take you anywhere except for the main support page. It turns out that no one found a solution for the problem and the only information the customer support reps were able to say was that they are “working on it”. Each person tried to fix it themselves and then decided to hit the support forum for help from the TechSmith customer service team. There were a handful of other paying customers that had experienced similar problems.
I Wasn’t Alone- Other Customers Had ProblemsĪfter poking around in Google for a bit, I realized I wasn’t alone. I didn’t panic at first and decided to do what any savvy Internet user would do, hopped on Google for an answer. This “the document could not be opened” was a huge “what the f***?” moment for me. But when I went to open the new file, I received the following message: I then did a “Save As” and switched the name and location of the file.
I tried to save the project and I received notice saying the project couldn’t save.
I was making great progress and was just about finished with my first video, when I hit a huge road block. I had been working on the video for about 3 months now and editing/recording a few hours every couple days. What Happened With CamtasiaĪs mentioned, I was using Camtasia to record and edit the first part of my video series. Or so I thought before I had a gut wrenching experience that would be the end of my relationship with Camtasia forever. On the surface, Camtasia appears to be perfect. The options are great, simple to use and intuitive. The price is reasonable running you between $79.00 – $99.00. It allows you to capture your screen and face at the same time which is perfect for tutorials.
Camtasia ReviewĬamtasia is a screen capture and video editing software that appears perfect for any Internet Marketer interested in using video for marketing. That is what happened to me when I was using Camtasia for when launching my first video series. But anytime you are using software or tool you run the risk of encountering problems that are beyond your control. One of the beautiful things about being an Internet Marketer or becoming an entrepreneur is that the Internet provides you with access to thousands of tools (software) to make your job and life so much easier.